What should the letter become?

Describe the problem in plain words. A properly-structured complaint or request, ready to send.

+ Your data stays on this device

Experimental tool. Everything runs in your browser — nothing is uploaded. Not expert advice.

What you get for free

Everything below is free. It works right now, right here in your browser.

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Letters for everyday problems

Complaints, refund requests, cancellations and money chasers — the letters people need most.

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Built from your answers

Answer a few easy questions. The letter is written from what you say. Nothing made up.

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Yours to change

The letter is normal text. Copy it, change any word, and send it however you like.

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Straight talking

This is a helpful tool, not a lawyer. It says so, clearly, on every letter.

How to use it

Four easy steps. No sign-up. No email needed. No tricks.

1. Pick your letter

Complaint, refund, cancellation, money chaser or a normal letter.

2. Answer easy questions

Who, what happened, what you want. That is all.

3. Read your letter

Your answers become a clear, polite, firm letter.

4. Send it

Copy the letter or download it. Change any word you like first.

Prices

The free tool is free forever. Basic and Plus unlock bigger limits. Pay by card on a safe Stripe page. You can stop paying any time.

Free
£0.00/month

Five letters a month.

  • Five letters a month
  • Copy and download them
  • Stop paying any time
Use the free tool
The free tool is free forever.
Plus
£9.99/month

For big jobs and big plans.

  • Fifty letters a month
  • Your own letter style
  • Stop paying any time
Get Plus — £9.99 a month
Payments are taken safely by Stripe. You can stop paying any time.

Questions people ask

Is this a lawyer?

No. It writes normal, everyday letters. For serious legal problems, talk to a real adviser.

Who signs the letter?

You do. The letter uses your details and your words.

Is it really free?

Yes. You can use the free tool forever, with no card. The paid plans just add more room (more customers, more bills, more decks). You only pay if you choose to.

Where is my stuff saved?

On your own computer, inside your browser. It is not sent anywhere. Use Export to save a copy, and Clear data to delete everything in one click.

Do you use AI on my data?

No. The tool works like a calculator — the same answers every time, from what you type. If that ever changes, you will be told clearly first.